Shipping, Tracking & Delivery Information
Explore the world in style with our hassle-free shipping offer!
Luxury Packaging Included
Heritage Hat Box
Your hat arrives in a durable, lightweight presentation box suitable for long-term storage and gifting.
Organic Cotton Protection
Each hat includes an eco-friendly organic cotton protective bag for additional care during transport and storage.
Processing & Delivery Times
Handcraft Processing Time
Each hat is individually crafted to order: 3-5 weeks
*Processing times are estimates and may vary during peak seasons
Delivery Timeframes
Shipping Options
European Union
United States
International Worldwide
Important Information
Express Processing
Expedited shipping reduces delivery time but does not affect the handcraft processing period of 3-5 weeks. Our commitment to craftsmanship remains our priority.
Tracking and Notifications
Complete transparency throughout your order journey with email confirmation, tracking details, and SMS updates after dispatch.
Transparent Shipping Policy
We offer free shipping to the EU because trade regulations make it seamless. For the US and other destinations, our all-inclusive service covers everything - no surprise customs bills, no delivery delays. What you pay at checkout is your final cost.
Recent US Import Changes
Due to updated US import regulations effective August 29, 2025, all international shipments now require customs processing. We've adapted our service to include all duties and taxes upfront for complete transparency and convenience.
Frequently Asked Questions
How do I track my order?
You'll receive a tracking link via email once your order ships. Plus, manage your delivery preferences right from your phone - choose your delivery time and location to ensure you never miss a package!
What if my package is delayed?
While rare, delays can occur. Contact our support team if your package hasn't arrived within the estimated delivery window.
Do you ship to PO boxes?
Yes, we ship to PO boxes in most countries. However, expedited shipping options may not be available for PO box addresses.
How are hats protected during shipping?
Each hat is carefully packed in a protective box with custom padding and includes a cotton storage bag.
Returns Policy Overview
We accept returns within 30 days of delivery for unworn items in original condition.
Shipping Support
Need assistance with your shipment?
Our dedicated shipping specialists are ready to help.
