Shipping policy
Free Worldwide Shipping and Upgrades
General Shipping Policy
- We are thrilled to offer free worldwide shipping for all our hat orders.
- Exceptions: Some exceptions may apply based on location, order specifics, and packaging size.
Shipment Upgrades
- While you can upgrade your shipping for faster delivery, please note that this does not expedite the hat creation process. Our commitment to craftsmanship remains our priority.
Processing Times
- Hat Orders: Typically processed within 3-5 weeks.
- Hat-making Supplies: Processed within one week.
- These are estimated times and are not guaranteed.
Shipping Notification and Tracking
- You'll receive an email with tracking details and SMS updates after dispatch.
Estimated Delivery Times
- Varies by region, with expedited options available at checkout.
- North America: 3-5 business days
- Europe: 1-5 business days
- Australia, New Zealand, and Oceania: 3-7 business days
- Asia Pacific: 3-7 business days
- Latin America and the Caribbean: 5-20 business days
- North Africa and the Middle East: 4-14 business days
- Sub-Saharan Africa: 14-20 business days
Complimentary Packaging
- Hat Box: Your hat will be securely packaged in a durable, lightweight hat box – ideal for both transport and long-term storage.
- Organic Cotton Protective Bag: Each hat comes with an eco-friendly organic cotton bag, offering additional protection and cleanliness.
Customs and Import Taxes
- Buyers are responsible for any applicable customs and import taxes.
- We cannot be responsible for customs-related delays.