HNC-HatWorks Custom Hat Makers Logo

Shipping policy

Free Worldwide Shipping and Upgrades


General Shipping Policy

  • We are thrilled to offer free worldwide shipping for all our hat orders.
  • Exceptions: Some exceptions may apply based on location, order specifics, and packaging size.

Shipment Upgrades

  • While you can upgrade your shipping for faster delivery, please note that this does not expedite the hat creation process. Our commitment to craftsmanship remains our priority.

Processing Times

  • Hat Orders: Typically processed within 3-5 weeks.
  • Hat-making Supplies: Processed within one week.
  • These are estimated times and are not guaranteed.

Shipping Notification and Tracking

  • You'll receive an email with tracking details and SMS updates after dispatch.

Estimated Delivery Times

  • Varies by region, with expedited options available at checkout.
  • North America: 3-5 business days
  • Europe: 1-5 business days
  • Australia, New Zealand, and Oceania: 3-7 business days
  • Asia Pacific: 3-7 business days
  • Latin America and the Caribbean: 5-20 business days
  • North Africa and the Middle East: 4-14 business days
  • Sub-Saharan Africa: 14-20 business days


Complimentary Packaging

  • Hat Box: Your hat will be securely packaged in a durable, lightweight hat box – ideal for both transport and long-term storage.
  • Organic Cotton Protective Bag: Each hat comes with an eco-friendly organic cotton bag, offering additional protection and cleanliness.


Customs and Import Taxes

  • Buyers are responsible for any applicable customs and import taxes.
  • We cannot be responsible for customs-related delays.